Start here
How would you like to begin?
Pick whatever fits. There is no wrong door, and starting is free.
Upload a Document
Send a notice, letter, or statement. The Free Notice Decoder explains it in plain language.
Describe Your Situation
No document needed. Tell us what happened. Free Direction will point you to the next step.
Send Us an Email
Write to us directly. We will point you to the next step.
Talk to Us Coming soon
Soon: call and talk it through. A natural-voice assistant will ask follow-up questions and help route your case.
The Free Notice Decoder is automated. A person reads your situation when you ask for Free Direction or a paid review.
Not ready to share anything yet? Read up on your situation in the Authority Library first.
What happens next
Three simple steps.
Choose how to begin
Pick a channel above. A document, a photo, or a few sentences is enough.
We help you understand
You see what the document means and what to check next.
You decide what is next
Handle it yourself, read a guide, or order a paid review: Quick Review for one document, Full Document Review for several. Your call.
This page is plain-language educational information for Ontario condo owners. It is not legal advice, not an engineering inspection or opinion, and not a substitute for advice about your specific situation from a licensed professional. Condo Owner Advocate helps you understand your situation. You decide what to do.