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Tell us what is happening in your condo
Choose the easiest way to share your situation. We will use the information you provide to identify the clearest next step.
You do not need to know which service you need before you begin.
Start free
Describe your situation
No document needed. Explain what happened, what the condominium corporation or manager has done, and what outcome you want. Straightforward situations may receive Free AI Guidance with a suggested next step.
Describe my situationUpload a notice or letter
Already holding a notice, letter or other condo document? The Free Notice Decoder explains it in plain language in minutes.
Decode a notice freeSend an email
Prefer your own inbox? Send your explanation and supporting information in writing instead.
Send an emailAlready know you want Alexander's personal review?
Starter Report Personal review
One specific question about one document.
Start Starter Report, $19 Recommended starting pointCondo Situation Check Personal review
One connected situation, up to 5 pages.
Start Condo Situation Check, $99Full Condo Case Review Personal review
One connected case, up to 50 pages.
Start Full Condo Case Review, $349The Free Notice Decoder is automated. Straightforward situations may receive AI-generated guidance. The $19, $99 and $349 services are personally reviewed by Alexander. Upgrade within 30 days for the same case and what you already paid counts toward the next level.
Not ready to share anything yet? Read up on your situation in the Authority Library first.
What happens next
What happens after you tell us your situation
We identify the main issue
We review the information you provide and determine what type of condo problem you are dealing with.
You receive the appropriate next step
Straightforward questions may receive Free AI Guidance. Situations requiring personal review may be directed to a Condo Situation Check or a Full Condo Case Review.
Complex or urgent matters are handled carefully
When a matter requires legal representation, emergency action or another professional, we will explain that limitation and may suggest an appropriate referral.
This page is plain-language educational information for Ontario condo owners. It is not legal advice, not an engineering inspection or opinion, and not a substitute for advice about your specific situation from a licensed professional. Condo Owner Advocate helps you understand your situation. You decide what to do.