Meetings, Records & Management Accountability
Meetings & Records / Management ResponsivenessA Simple Quorum Question, Weeks of Silence
Multiple owners asked whether quorum was met at a recent meeting. Weeks later, nobody had gotten a straight answer.
Following an owners' meeting, multiple owners in a building emailed their management company asking a single, specific question: was quorum actually met? Weeks passed without a clear answer, despite this being the kind of detail that should have been confirmed and recorded at the meeting itself.
The owner raising this also mentioned a prior, unrelated complaint to CMRAO, the body that licenses condo managers in Ontario, about a different management company, describing the outcome as toothless: a general reminder to the manager to do better, with no concrete consequence. It's a useful example of the gap between what a manager is supposed to confirm on the record and what owners can actually do when a straightforward question goes unanswered.
Documents an owner in this situation should gather
- The meeting notice and any minutes or attendance record issued
- Copies of every written request asking for quorum confirmation, with dates
- Any response, or non-response, log showing how long the request has been outstanding
- Any prior CMRAO complaint correspondence and its stated outcome, if relevant to this building's management company
Questions to ask management or the board
- 1Can the corporation confirm in writing whether quorum was met, and how attendance was recorded?
- 2What is the record-request process for meeting minutes and attendance records specifically?
- 3If management continues to be unresponsive, is this better addressed through a formal records request, a CAT application, or a CMRAO complaint against the manager's licence?
Facing something like this?
Read the plain-language guidance for this exact situation, or run your own documents through the Free Notice Decoder.
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Curated and maintained by Alexander Baraz, Condo Owner Advocate.
This case is not a testimonial, review, or endorsement, and is not a Condo Owner Advocate client file. It is an anonymized, editorially rewritten educational illustration, not legal advice.