Meetings, Records & Management Accountability
Community Situation Meetings & Records / Management ResponsivenessA Simple Quorum Question, Weeks of Silence
Multiple owners asked whether quorum was met at a recent meeting. Weeks later, nobody had gotten a straight answer.
- Question asked
- Was quorum met at the owners' meeting?
- Wait time
- Weeks without a clear answer
- Who asked
- Multiple owners in the same building
- Escalation tried
- CMRAO complaint (different company) produced no concrete outcome
After an owners' meeting, several owners in the same building emailed their management company with one question: was quorum actually met? Weeks passed with no clear answer. This is the kind of detail that should be confirmed and recorded at the meeting itself.
The owner who raised the issue also mentioned an earlier, unrelated complaint to CMRAO, the body that licenses condo managers in Ontario, about a different management company. The result, in their description, was a general reminder to do better, with no concrete consequence. It shows the gap between what a manager is supposed to confirm on the record and what owners can actually do when a straightforward question goes unanswered.
Documents an owner in this situation should gather
- The meeting notice and any minutes or attendance record issued
- Copies of every written request asking for quorum confirmation, with dates
- Any response, or non-response, log showing how long the request has been outstanding
- Any prior CMRAO complaint correspondence and its stated outcome, if relevant to this building's management company
Questions to ask management or the board
- 1Can the corporation confirm in writing whether quorum was met, and how attendance was recorded?
- 2What is the record-request process for meeting minutes and attendance records specifically?
- 3If management continues to be unresponsive, is this better addressed through a formal records request, a CAT application, or a CMRAO complaint against the manager's licence?
Facing something like this?
Read the plain-language guidance for this exact situation, or run your own documents through the Free Notice Decoder.
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Curated and maintained by Alexander Baraz, Condo Owner Advocate.
This is a Community Situation: a real situation shared publicly by a condo owner, most often in an Ontario Facebook community group. It is an illustrative community case. It is not a Condo Owner Advocate client, not COA casework, not a testimonial, and not legal advice.